TEAMS by AVQuest provides a wide range of Booking, Validation, Payment, Compliance & Reputation Management solutions for the hospitality industry to automate, simplify, streamline and securely handle all your bookings and payment processing needs.
Safe & Secure
Keep all you customer card data fully protected in accordance to PCI DSS
Validates customer credit cards to reduce fraud risks and no shows
Anti card fraud tools available and support for fighting charge backs
Automated Payment processes that reduce operational costs
Automate card payments and pre-authorisations in a safe and secure manner in accordance to your business rules. All monies are directly banked into your account.
We simplify your card payments processing by allowing payments to be banked directly into your bank account. Unlike other providers, we do not charge you based on a percentage of the amount transacted. Instead we only charge a fixed rate per transaction.
We currently support all major card types as well as some localised payment methods as well.
Automatically validates card details. Informs the guest and reservations if the card details are invalid. Simplify time-consuming operational processes to streamline and make your business efficient.
When bookings are received through channels, it is common that these card details are not checked.
Our system will validate the card details for you. If the card is not valid, we can automatically notify the booking channel of the invalid details as well as contact the customer to provide new details.
A safe and secure way to chase and collect money for failed/declined card payments from the customer.
Ever had that scenario where a booking has come in from a customer but the card payment declines and you have to now manually contact the customer and take payment manually over the phone or through other unsecured methods such as email?
Our automated Collections module helps you to collect outstanding payments from your customers without the need to manually chase up failed payments. The module automatically handles payment failure notifications and makes requests to your customer to complete payment through our secure payments page.
Fully PCI Compliant
Our system is fully PCI DSS Compliant, which reduces your PCI Compliance requirements by upto 90%.
PCI Compliancy for hotels and accommodation service providers is not optional, it is mandatory.
The complete requirements for PCI DSS can be a very tough ask for most hotels and accommodation service providers, regardless of size. Most simply don’t have the technology infrastructure, staff or able to sustain some of the processes while still trying to operate their business. Our system is fully PCI DSS Compliant, which means the hard work is taken away from you, saving you time, money and ensuring you can focus on running your business.
Automatically update your PMS, saving time and streamlining your processes.
No need to waste time with repetitive data entry or manual error prone processes to update your PMS. The AVQuest TEAMS system has integration with various popular PMS (Property Management Systems) which will automatically post payment into the PMS.
We currently support various PMS systems, including, but not limited to: Protel, Semper, InnKey, Axisrooms, Gracesoft.
What our Clients are saying
" AVQuest TEAMS does what it’s supposed to do. It’s easy to implement, and once it’s implemented, you can pretty much forget about it. On top of that, the team at AVQuest is always fast to respond to inquiries. "
Forenom - Short term and long term housing as well as corporate and project housing in Finland, Sweden, Estonia and Russia.
" TEAMS has been the preferred choice for Smart City from the outset. It provides an unrivaled platform for seamless connectivity and allocation when it comes to 3D payment processing. Prior to selecting TEAMS as our secure payment processing partner, our… "
Smart City Apartments - offer luxurious and fully furnished accommodations for short or long stays in Central London
What Makes Our System Different?
The AVQuest system, known as TEAMS, is a versatile product that can encapsulate your business’s payment procedures into a single, streamlined electronic process that requires minimal user intervention. Being fully automated, it reduces human error and lengthy PDQ payment processing. The system automatically emails payment receipts once funds are guaranteed to be banked into the hoteliers bank account.
The system allows you to operate from anywhere where internet access is available, and includes security measures to protect your data.
A complete end-to-end solution for your payment processing needs Find out more on how we can increase your company's productivity by streamlining your payments process
- Automated Payment Processing
- Secure and Safe
- Branded Payment Receipts Emailed
- PCI Compliant
- Support for Channel Managers
- Automated Collections Procedure
- Sage Integration
- Fraud Control
- No Installation Required
- Cost Effective Solution
- Notify Booking Channel of failed payments